Software Implementation & Support
Accelerate your automation journey with tailored solutions for every team Ask Our Experts
Scalable Solutions
Plans designed to meet the needs of small teams, advanced users, and enterprise organizations.
Expert Training
Comprehensive training options tailored to your team’s skill level and project requirements.
Seamless Integration
Support for integrating testing tools and frameworks into existing DevOps workflows.
Future-Proof Systems
Ensure systems are ready for ongoing updates, enhancements, and scaling needs.
Actionable Insights
Advanced reporting features deliver measurable results and improve decision-making.
From essential setup to advanced frameworks and integrations, iLAB offers comprehensive software implementation and support plans to meet your testing needs.
Seamlessly integrate new software tools into your workflow with our Software Implementation and Support services. We manage deployment, provide customized training materials, and offer ongoing support to ensure smooth adoption. From contract negotiation to license management, we’re here to support your team every step of the way.
Common Challenges with Technology Implementations and Ongoing Support
Common Challenges
- Persistent Project Overruns
- Spending is Over Budget
- Team Collaboration Difficulties
iLAB Core Competency Solutions
- Proactive Issue Identification to Prevent Delays
- Cost Predictability Through Efficient Test Planning
- Enhanced Sync with Team/Vendor-Integrated Test Approaches
iLAB Implementation & Support Capabilities
Comprehensive Requirement Validation
Ensuring that the software meets all functional, non-functional, and business requirements, providing a solid foundation from the start of implementation.
Scalable Test Automation
Implementing automated test cases for repetitive tasks, regression testing, and updates, reducing manual workload and enabling faster feedback loops during both implementation and maintenance phases.
Continuous Integration and Continuous Testing (CI/CT)
Integrating testing into the Continuous integration/delivery (CI/CD) pipeline to maintain software quality with every build, minimizing issues during deployment and facilitating quicker resolutions in ongoing support.
Cross-Environment Testing
Testing across various environments (e.g., staging, production) to ensure the software performs consistently and meets quality standards regardless of the deployment setting.
Performance Testing Services
Regularly assessing system performance and load capabilities to identify potential issues before they affect end users, allowing for proactive adjustments.
Defect Tracking and Management
Systematically tracking, prioritizing, and addressing defects throughout the software lifecycle to maintain stability and improve reliability over time.
User Acceptance Testing (UAT) Support
Engaging end users during UAT to validate that the software aligns with real-world usage and requirements, ensuring successful adoption post-implementation.
Regression Testing for Updates and Patches
Verifying that updates, patches, and new integrations do not disrupt existing functionality, especially in ongoing support, where frequent changes are common.
Comprehensive Documentation
Maintaining thorough records of test cases, outcomes, and processes to provide clear guidelines for future testing, troubleshooting, and knowledge transfer.
Scalable Test Frameworks and Tools
Using adaptable frameworks and tools that can evolve as the software grows or requirements change, ensuring that testing remains effective in long-term support.
Proactive Risk and Issue Management
Identifying and mitigating potential risks early in the implementation process and continually monitoring for emerging risks during ongoing support.
Support Plans
Choose the level of support that best fits your needs, from basic troubleshooting to advanced system enhancements. We offer three levels of plans designed to cater to teams at different stages of their automation journey. Choose the plan that best fits your team’s needs and goals.
Basic Plus Plan
- Tool Acquisition and Licensing
- Training on Basic Reporting
- Architecture Review
- Installation
- – Custom Automation Frameworks
- – Advanced UFT One Collaboration
- – Multi-System Integration
- – Comprehensive Testing Cycles
- – DevOps Pipelines
Pro Plan
- Tool Acquisition and Licensing
- Training on Basic Reporting
- Architecture Review
- Installation
- Custom Automation Frameworks
- Advanced UFT One Collaboration
- – Multi-System Integration
- – Comprehensive Testing Cycles
- – DevOps Pipelines
Pro Plus Plan
- Tool Acquisition and Licensing
- Training on Basic Reporting
- Architecture Review
- Installation
- Custom Automation Frameworks
- Advanced UFT One Collaboration
- Multi-System Integration
- Comprehensive Testing Cycles
- DevOps Pipelines
Ensure that your automation frameworks, scripts, and tools remain up-to-date and aligned with evolving project needs.
Don’t see what you need? Custom support packages can be tailored plans for managing patches, upgrades, and performance testing.
Test Script Creation Services
Creation of reusable automation scripts for regression testing, functional testing, and other key workflows.
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- Script development: Aligned with your custom automation framework and business processes.
- Script maintenance: Regular updates and enhancements to scripts based on changes in business requirements or system upgrades.
Contact Us to Get Started with iLAB’s Implementation Services
Impactful Outcomes
50% Reduction in Testing Time
Increased Test Coverage
100% SLA Compliance
Happy Client
“With iLAB’s Pro Plus Plan, we successfully integrated our ERP system with advanced test automation frameworks. The team’s expertise and comprehensive training transformed our workflows.”
– Lisa T., QA Manager
Strategic Partnerships
At iLAB, we understand the importance of strategic partnerships to provide our clients with the best possible solutions. We’ve joined forces with many industry-leading companies. Through these partnerships, we ensure our clients benefit from the synergy of our combined expertise, technology, and resources.
