Defect Tracking & Management

Quickly identify, prioritize, and resolve defects.
Ask Our Experts
For the last two decades, iLAB has helped organizations across multiple industries meet the rapid demands of technology innovation with our strategic consulting services. Our approach to quality and proprietary testing methodology allows our team of experts to examine your software test plans, giving you a solution that delivers under the toughest of circumstances.
software bug and defect tracking

Experience

Take advantage of our years of experience and don’t waste your time reinventing the defect management wheel.

Performance

Our deep experience in software testing and defect management allows us to support your software to perform under tough conditions.

Guidance

Let us work with you to uncover and avoid risks in your software development test plans while producing quality software.

Key Components to Define When Tracking Defects

Defect Definition

Establishes a clear and consistent understanding of what constitutes a defect, enabling precise identification and reducing ambiguity in reporting.

Defect Status (Life Cycle)

Tracks the progress of defects from detection to resolution, improving transparency and accountability across teams.

Defect Type (Category)

Categorizes defects based on their nature, such as functional or UI issues, to streamline analysis and prioritize resolution strategies effectively.

Defect Severity

Assesses the impact of defects on the system, guiding the allocation of resources to address the most critical issues first.

Defect Probability

Evaluates the likelihood of a defect occurring, helping teams focus efforts on high-risk areas to minimize potential disruptions.

Defect Priority

Determines the urgency of addressing a defect based on its business impact, ensuring that the most pressing issues are resolved promptly to meet project timelines.

Common Software Defect Challenges

Common Challenges

  • Persistent Project Overruns
  • Lengthy Testing Processes
  • Redundant Retest Requirements

iLAB Core Competency Solutions

  • Proactive Issue Identification to Prevent Delays
  • Continuous Integration and Continuous Testing Practices
  • Risk-Based Testing to Prioritize Critical Features

iLAB Defect Identification, Tracking & Management Capabilities 

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Defect Identification and Logging

Accurately identifying, documenting, and categorizing defects with detailed information such as severity, priority, and steps to reproduce, ensuring clarity for development teams.

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Tracking and Workflow Management

Implementing a structured workflow to track defects from discovery to resolution, ensuring that defects are properly assigned, fixed, re-tested, and closed in an organized manner.

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Root Cause Analysis

Analyzing defects to determine their root causes, helping prevent similar issues in the future and driving continuous improvement in both the development and testing processes. 
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Integration with Test Management Tools

Seamlessly integrating defect tracking with test management and version control tools, allowing for a more streamlined workflow and better traceability of defects to test cases and code changes.

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Change Management

Managing changes related to defect fixes, ensuring that new code doesn’t introduce regressions or additional issues, and validating that resolved defects do not reoccur in future builds.

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Audit Trail and Documentation

Maintaining a complete history and audit trail of all defects, actions taken, and final resolutions for accountability, compliance, and future reference.
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Automation Integration

Leveraging automation to track and manage recurring defects, speeding up identification and ensuring consistent resolution in larger, more complex projects.

Delivery

Flexibiltiy

Flexible delivery options allow us to engage in a way that aligns with your business goals

Timeframe-Based Engagement

Undertaking projects within a limited timeframe

Deliverable-Based Engagement

Focusing on specific deliverables and outcomes 

iLAB Bridging QA Challenges

Impactful Outcomes 

Significantly improved operational efficiency and end-user experience.

Enhanced User Experience

98%

decrease in defects experienced by iLab’s government agency clients

Reduced Defects

75%

decrease in production release deployment times

Faster Production Releases

Case Study

iLAB Understands the Careful Balance Your Company Must Maintain Between Industry Innovator and Trusted Brand

This financial institution engaged iLAB on multiple fronts to solve the various needs their new business objectives created. Through careful consultation and optimizing the development process the client already had in place, iLAB could seamlessly integrate into the operations of the banking institution and bring our revolutionary iTEST© feature alongside.

Strategic Partnerships  

At iLAB, we understand the importance of strategic partnerships to provide our clients with the best possible solutions. We’ve joined forces with many industry-leading companies. Through these partnerships, we ensure our clients benefit from the synergy of our combined expertise, technology, and resources. 

SQA and Testing Technologies

Our experts improve software quality by identifying and tracking defects, streamlining workflows, performing root cause analysis to ensure that defects are effectively managed to prevent future problems.